Healthcare organizations are demanding more technology for their patients. IT is evolving, and healthcare organizations are in need of a strategic healthcare plan. Developing a strategic and tactical plan to ensure the value of their IT can benefit them now and in the future. Consider the best practices to illustrate and demonstrate the use of IT.
Let’s talk about the patient experience and how information technology can improve the overall experience at the organization. What can be done electronically? It’s important to emphasize what the patient sees most and to establish long-term goals. These plans need to span several years into the future. Ask the team for suggestions to better suit their needs. If all else fails, call the experts to develop a plan aligned with a mission statement.
Tactical plans create short-term goals to help achieve long-term goals; a short plan can range from weeks to months. Documents are required for projects and timelines. Balancing healthcare needs with IT needs is a challenge since they are very different. Standardization of software programs that can help increase efficiency of entering, storing and accessing information is required.
The staff requires a workflow that is accessible with devices integrated with the right technology. We can help prioritize the workforce with the computing required to remedy current weaknesses and acquiring new processes as well as the skills to remedy problems.
Here are key components to a successful healthcare organization IT strategic plan:
- Mission and vision statements – Establish a set of planning categories to cover all aspects of the operations
- Time frame/life cycle – Life cycles can extend from three to five years into the future
- Needs assessment – An improvements plan of action that is updated that allows expansion
- IT initiatives – Schedule regularly planned IT meetings
- Performance targets – Establish what is required to meet patient and staff needs
- Metrics – Select a quantifiable measurement tool to assess and target the life cycle
- IT governance structure – Oversee and coordinate an implementation plan
Does your healthcare organization have a strategic IT plan of action?