Our Support Process

NetOne Technologies knows you depend on your information technology to get you through the workday.

That’s why we make sure our support process is simple to follow, in order to ensure you’re always able to reach us with ease. We encourage you to create support tickets via one of the following methods:

Once the ticket is received via any method listed above, our entire support team is notified and a dispatcher will start evaluating the issue, then assign the ticket to the best resource available to handle the concern. You will receive an email directly from whomever is working on the ticket followed with a phone call to discuss further.

Please note, you will receive continuous updates on the progress of the ticket until completion, as we understand the importance of thorough communication during times of stressful technology problems.

NetOne Technologies is here to help you with responsive support you can depend on. Contact us at (561) 432-7823 or email us at sales@netonetech.com to find out more about our IT support in South Florida.

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  • 100 E. Linton Blvd, Suite 302ADelray Beach, FL 33483

  • (561) 432_-7823

    (561) 434_-3781

Net One